Privacy Policy

Last Updated: October 31, 2026

Welcome to ChoiZone.com. Your privacy is important to us. This Privacy Policy explains how ChoiZone (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, or use our services.

By accessing or using ChoiZone.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information:

• Full name
• Phone number
• Email address
• Billing and shipping address
• Delivery location and other contact details

Order Information:

• Products purchased
• Order history
• Transaction details
• Payment method
• Delivery and order status

Technical Information:

• IP address
• Browser type and device information
• Operating system
• Website usage and browsing activity
• Cookies and similar tracking technologies

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and confirm your orders.
• To arrange product delivery to your provided address.
• To contact you regarding your orders, payments, and deliveries.
• To provide customer support and respond to inquiries.
• To manage your account and order history.
• To improve our website, products, and shopping experience.
• To prevent fraudulent transactions and unauthorized activities.
• To send promotional offers, product updates, and special discounts where permitted.
• To comply with applicable laws and legal requirements.

3. Payment Information

ChoiZone may offer different payment methods, including Cash on Delivery and other available online payment options.

Payments may be processed through third-party payment service providers. We do not intend to store your complete debit or credit card details on our website.

Payment information is handled according to the applicable privacy and security policies of the relevant payment providers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember your shopping cart.
• Maintain your login session.
• Remember your website preferences.
• Understand website traffic and visitor behavior.
• Improve website performance and functionality.

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted service providers when required to operate our business, including:

• Delivery Partners: To deliver your purchased products.
• Payment Providers: To process and verify payments.
• Technology Providers: To maintain website hosting, security, and functionality.
• Analytics Services: To understand website performance and improve our services.
• Legal Authorities: When disclosure is required by applicable law or a lawful request.

These parties should only receive the information necessary to perform their respective services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Although we work to maintain a secure shopping environment, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders and deliveries.
• Maintain customer accounts and transaction records.
• Provide customer support.
• Resolve disputes and prevent fraudulent activities.
• Fulfill applicable legal and business obligations.

When personal information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

You may contact us to:

• Request information about the personal data we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information where legally permissible.
• Update your account information.
• Opt out of promotional emails or marketing communications.

Please note that certain information may need to be retained for legal, accounting, security, or legitimate business purposes.

9. Third-Party Links

Our website may contain links to third-party websites, payment services, or other external platforms.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their respective privacy policies before sharing any personal information.

10. Children’s Privacy

ChoiZone does not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business operations, website features, or applicable laws.

Any updates will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Website: https://choizone.com

Email: support@choizone.com

Phone: 01768404070

Business Address: Hazi Badsha Miya Road, Matuail, Demra, Dhaka, Bangladesh.

Customer Support Hours: 9:00 AM – 11:00 PM

Thank you for trusting ChoiZone. We value your privacy and are committed to providing you with a safe and reliable online shopping experience.

ChoiZone – Your Trusted Online Shopping Destination.